Privacy Policy

1. Introduction

Famzzi LLC ("Famzzi," "we," "us," or "our") operates the website famzzi.com and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting the privacy of all users, including children, and comply with the Children's Online Privacy Protection Act (COPPA), the California Consumer Privacy Act (CCPA), and Washington State privacy laws.

By using Famzzi, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration: name, email address, password
• Family profile: names and birthdates of children (used only to calculate age ranges)
• Activity registrations: name, email, and number of attendees
• Vendor applications: business name, contact details, business description
• Ambassador applications: name, neighborhood, availability, background information
• Newsletter subscriptions: email address
• Communications: messages, feedback, or support requests you send us

2.2 Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visits
• Device information: device type, operating system, unique device identifiers
• Usage data: features used, search queries, clicks, and navigation patterns
• Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may receive information from third-party services such as authentication providers, payment processors, and marketing analytics platforms.

3. Children's Privacy (COPPA)

• We do not knowingly create accounts for children under 13. All accounts must be created by a parent or guardian.
• Children's profile information (name, birthdate, interests) is collected only with verifiable parental consent and used solely to personalize activity recommendations.
• We do not sell, share, or disclose children's personal information to third parties for marketing purposes.
• We do not display targeted advertising based on children's data.
• Parents and guardians may review, update, or delete their child's information at any time by contacting us at hello@famzzi.com or through the family dashboard.
• If we discover we have collected information from a child under 13 without verifiable parental consent, we will delete it immediately.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Famzzi Service
• Process activity registrations and send confirmation emails
• Match families with relevant local activities and vendors
• Send newsletters, activity recommendations, and Weekend Picks (with your consent)
• Process vendor and ambassador applications
• Send transactional emails (registration confirmations, password resets)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Vendors: When you register for an activity, we share your registration details (name, email, and number of attendees) with the activity vendor to facilitate your participation.
• Service Providers: Third-party vendors who assist in operating our Service (email delivery via Resend, marketing via Klaviyo, database via MongoDB Atlas, hosting via Vercel). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• With Your Consent: For any other purpose with your explicit consent.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by emailing hello@famzzi.com. We will respond within 30 days. Some data may be retained for legal compliance, fraud prevention, or dispute resolution purposes.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential cookies: Required for authentication and core functionality
• Analytics cookies: Help us understand how users interact with our Service
• Marketing cookies: Used by Klaviyo to personalize email communications

You may disable cookies in your browser settings, but this may affect Service functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Data portability — receive your data in a machine-readable format
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@famzzi.com.

9. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, role-based access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong password and notify us immediately of any unauthorized account access.

10. Third-Party Links

Our Service may contain links to third-party websites (including vendor websites and Home Depot workshop pages). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website and, for registered users, by email. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

12. Contact Us